Privacy Policy

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Introduction

This Privacy Policy explains how Pui Yee Limited collects, uses, stores, and discloses personal information obtained through loafershoesqvqd.com. The policy applies to every visitor, registered customer, and purchaser who interacts with the website. Pui Yee Limited sells women's shoes and acts as the data controller for the personal information described in this document. By browsing the website or placing an order, the visitor accepts the practices described in this Privacy Policy.

Information Collected

Pui Yee Limited collects personal information that a customer supplies directly when creating an account, placing an order, subscribing to a newsletter, or contacting customer support. This information includes the customer's full name, email address, shipping address, billing address, telephone number, and order history. Account registration requires an email address and a password. Order placement requires a full name, shipping address, email address, and telephone number so that delivery can be completed and order confirmations can be delivered.

Pui Yee Limited also collects technical information automatically when a visitor loads a page on loafershoesqvqd.com. This technical information includes the Internet Protocol address, browser type and version, operating system, device type, referring page, pages viewed during the visit, and the date and time of each request. This data is recorded in server logs and supports performance monitoring and fraud prevention.

Payment Security

All payment transactions on loafershoesqvqd.com are processed by third-party payment gateways. Pui Yee Limited does not collect, does not store, and does not process full credit card numbers, card expiration dates, or security codes. Payment card details are submitted directly to the third-party payment gateway that authorizes the transaction. Pui Yee Limited receives only a confirmation of payment success or failure together with a limited transaction reference. Customers should review the privacy policy published by the relevant payment gateway for details of that provider's data handling practices.

Use of Information

Pui Yee Limited uses personal information to fulfill orders, arrange shipment, process returns, answer customer inquiries, and send order status notifications. Email addresses are used for transactional messages about purchases and, when a customer opts in, for promotional messages about new arrivals and seasonal offers. A customer can withdraw consent for promotional email at any time by using the unsubscribe link contained in each message or by writing to [email protected]. Technical information is used to diagnose errors, measure page performance, and detect fraudulent or automated activity.

Cookies

loafershoesqvqd.com uses cookies and comparable local storage technologies. Strictly necessary cookies maintain the shopping cart, preserve the login session, and support checkout security. Performance cookies record page load timing and error events. Preference cookies remember language and currency selections. Advertising cookies are set only after the visitor grants consent through the cookie banner. A visitor can disable cookies in browser settings, and disabling strictly necessary cookies prevents checkout from functioning correctly.

Sharing of Information

Pui Yee Limited discloses personal information to shipping carriers for delivery, to third-party payment gateways for transaction authorization, to email service providers for transactional and promotional messaging, and to analytics providers for performance measurement. Each recipient receives only the information required for the stated purpose. Pui Yee Limited does not sell personal information. Personal information is disclosed to a government authority when a valid legal request is presented.

Data Retention

Order records are retained for the period required by applicable tax and accounting law. Account information is retained until the customer requests account deletion. Server logs are retained for a limited operational period and then deleted. When retention is no longer required, the information is securely destroyed.

Customer Rights

A customer may request access to personal information, correction of inaccurate records, deletion of an account, or a copy of stored data. Requests are submitted to [email protected] and are answered within the period required by applicable law. Identity verification is required before a request is processed.

Security

Pui Yee Limited applies encrypted transmission for data submitted through the website, restricts employee access to personal information on a need-to-know basis, and reviews access controls regularly. No transmission method is completely secure, and customers are advised to protect their account password.

Children

loafershoesqvqd.com is not directed to children under the age of 16. Pui Yee Limited does not knowingly collect personal information from children under 16. A parent or guardian who believes a child has submitted personal information should contact [email protected] so the record can be deleted.

Changes to This Policy

Pui Yee Limited may revise this Privacy Policy. The current version is always published on loafershoesqvqd.com. Continued use of the website after a revision constitutes acceptance of the revised policy.

Contact

Questions about this Privacy Policy are directed to Pui Yee Limited at [email protected], by telephone at +852 9411 7725, or by mail at 11/F, Far East Centre, 3 On Yiu Street, Shatin.